Frequently Asked Questions

You can create various types of QR codes including URL QR codes, WiFi QR codes, Contact (vCard) QR codes, Text QR codes, and Email QR codes. Each type is designed for specific use cases and provides different functionality when scanned.

Our analytics track when and where your QR codes are scanned, providing insights into scan counts, geographic locations, device types, and timing patterns. This data helps you understand your audience and optimize your QR code campaigns for better results.

Yes! We offer a free plan that includes 10 QR codes and 1,000 scans per month. This is perfect for trying out our platform and for small personal projects. You can upgrade to paid plans for more features and higher limits.

Absolutely! Our paid plans include customization options such as custom colors, frame styles (square, rounded, circle, dashed), and logo embedding. You can also choose from different sizes to fit your design needs.

We take security seriously and use enterprise-grade encryption to protect your data. All data is encrypted in transit and at rest, and we follow industry best practices for data protection and privacy compliance.

Yes! When you upgrade your plan, you'll gain access to analytics for all your existing QR codes. Your historical data will be preserved and you'll be able to see analytics going forward for all your QR codes.

You can download your QR codes in PNG format on all plans. Pro and Business plans also support SVG and PDF formats, giving you more flexibility for different use cases and print requirements.

Yes! Pro and Business plans include API access. The Pro plan includes basic API access with rate limiting, while the Business plan provides full API access with higher rate limits and advanced features like webhook management.

Absolutely! QR codes are excellent for marketing campaigns. You can track campaign performance, A/B test different QR codes, and gain insights into customer behavior. Our analytics help you measure ROI and optimize your marketing efforts.

If you exceed your plan limits, you'll receive notifications and can upgrade to a higher plan. We don't immediately block access, but we recommend upgrading to ensure uninterrupted service and access to additional features.

Yes! All paid plans include the ability to export your analytics data in CSV format. This allows you to perform additional analysis in external tools or create custom reports for stakeholders.

Yes! Our Business plan includes white-label options that allow you to customize the platform with your own branding. This is perfect for agencies and enterprises that want to offer QR code services under their own brand.

Free plan users can access our knowledge base and community support. Starter plan users get email support, while Pro and Business plan users receive priority support with faster response times. Business plan users also get 24/7 support.

Yes, you can cancel your subscription at any time from your account settings. Your account will remain active until the end of your current billing period, and you'll retain access to all your QR codes and data.

Yes! Business plan users get access to team collaboration features including user management, role-based permissions, and shared QR code libraries. This makes it easy for teams to work together on QR code campaigns.